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Shipping Policy – Lordza.com
Last Updated: June 2026
Thank you for shopping with Lordza.com. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully before placing an order.
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1. Order Processing Time
All orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During sales, festivals, or high-demand periods, processing time may increase.
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2. Shipping Time
Domestic Shipping (India)
Estimated delivery time:
Metro Cities: 3–7 Business Days
Other Cities & Towns: 5–10 Business Days
Remote Areas: 7–12 Business Days
Delivery timelines are estimated and may vary depending on courier availability and location.
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3. Shipping Charges
Shipping charges (if applicable) will be displayed during checkout.
Free shipping may be available on selected products, offers, or minimum order values.
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4. Order Tracking
Once your order is shipped:
Customers will receive tracking details via Email, SMS, or WhatsApp.
Tracking updates may take up to 24 hours to appear after shipment.
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5. Delayed Deliveries
Delivery delays may occur due to:
Weather conditions
Public holidays
Courier service issues
Natural disasters
High order volume
Incorrect customer information
Lordza.com is not responsible for delays caused by third-party courier services.
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6. Incorrect Shipping Address
Customers are responsible for providing correct:
Name
Address
Mobile Number
PIN Code
Lordza.com will not be responsible for failed deliveries due to incorrect information provided by customers.
Additional shipping charges may apply for re-delivery attempts.
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7. Failed Delivery Attempts
Courier partners may attempt delivery multiple times.
If the order remains undelivered due to:
Customer unavailable
Wrong address
Refused delivery
the package may be returned to us.
Re-shipping charges may apply.
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8. Lost or Damaged Packages
If your package is:
Lost during transit
Delivered damaged
please contact us within 24 hours of delivery with:
Order Number
Unboxing Video
Package Photos
Claims without proper proof may not be accepted.
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9. International Shipping
Currently, international shipping availability may vary depending on country and courier service support.
Custom duties, taxes, or import charges (if applicable) must be paid by the customer.
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10. No Return & No Refund Shipping Rule
Lordza.com follows a strict No Return & No Refund Policy.
Customers are advised to carefully check:
Product details
Size information
Delivery address
before placing orders.
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11. Contact Information
Brand Name: Lordza
Website: Lordza.com
Email: lordza.brand@gmail.com
Phone: +91 9749144852
Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST
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Agreement
By placing an order on Lordza.com, customers agree to this Shipping Policy and all website terms and conditions.