Terms of Service – Lordza.com

Last Updated: June 2026

Welcome to Lordza.com. These Terms of Service govern your access to and use of our website, products, and services. By accessing or purchasing from Lordza.com, you agree to comply with these Terms.

If you do not agree with any part of these Terms, please do not use our website.

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1. General Conditions

Lordza.com reserves the right to refuse service to anyone at any time for any reason.

By using this website, you confirm that:

• You are at least 18 years old or using the website under parental supervision.
• All information provided by you is accurate and complete.
• You will not use the website for any illegal or unauthorized purpose.

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2. Products & Services

We try our best to display products, descriptions, colors, and images accurately. However:

• Actual product colors may vary slightly due to screen settings.
• Product availability may change without notice.
• We reserve the right to discontinue products anytime.

Lordza.com may limit product quantities or cancel orders at its sole discretion.

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3. Pricing & Payments

All prices displayed on Lordza.com are in INR (₹) unless stated otherwise.

We reserve the right to:

• Change prices anytime without notice
• Correct pricing errors
• Refuse suspicious transactions

Payments are securely processed through trusted third-party payment gateways.

Lordza.com does not store card details, CVV, UPI PIN, or banking passwords.

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4. Order Acceptance & Cancellation

After placing an order, customers will receive an order confirmation.

However, order acceptance is subject to:

• Product availability
• Payment verification
• Fraud detection
• Delivery service availability

Lordza.com reserves the right to cancel any order at any time.

If payment has already been made for a canceled order, eligible refunds will be processed to the original payment method.

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5. Shipping & Delivery

Delivery timelines are estimated and may vary due to:

• Courier delays
• Weather conditions
• Public holidays
• Remote locations

Lordza.com is not responsible for delays caused by courier partners or incorrect shipping details provided by customers.

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6. No Return & No Refund Policy

All purchases made on Lordza.com are covered under a strict No Return & No Refund Policy.

Refunds or replacements may only be considered in verified cases of:

• Wrong product delivered
• Damaged item received
• Missing product in package

Customers must provide:

• Proper unboxing video
• Product photos
• Order details

within 24 hours of delivery.

Without valid proof, claims may not be accepted.

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7. Intellectual Property

All content on Lordza.com including:

• Logos
• Designs
• Graphics
• Images
• Videos
• Product names
• Website content

is the exclusive property of Lordza and protected under applicable intellectual property laws.

Unauthorized copying, reproduction, or misuse is strictly prohibited.

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8. User Conduct

Users agree not to:

• Violate any laws
• Upload harmful or malicious content
• Attempt unauthorized access to the website
• Interfere with website security or operations
• Use the website for fraudulent purposes

Violation of these rules may result in account suspension or legal action.

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9. Limitation of Liability

Lordza.com shall not be liable for:

• Indirect damages
• Loss of profits
• Delivery delays
• Technical website issues
• Third-party service failures

Customers use the website at their own risk.

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10. Third-Party Services

Lordza.com may use third-party services including:

• Payment gateways
• Shipping providers
• Analytics tools
• Advertising platforms

We are not responsible for third-party service interruptions or policies.

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11. Privacy

By using Lordza.com, you also agree to our Privacy Policy regarding the collection and use of personal information.

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12. Changes to Terms

Lordza.com reserves the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after updates means you accept the revised Terms.

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13. Governing Law

These Terms shall be governed by and interpreted under the laws of India.

Any disputes shall be subject to the jurisdiction of the courts of West Bengal, India.

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14. Contact Information

Brand Name: Lordza

Website: Lordza.com

Email: lordza.brand@gmail.com

Phone: +91 9749144852

Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST

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Agreement

By accessing, browsing, or purchasing from Lordza.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.